Human Resource Management and Change Management
In today’s fast-changing business environment, organisations must continuously adapt to changes such as new technologies, market competition, and globalisation. Effectively managing these changes is crucial for organisational success. Human Resource Management (HRM) plays a pivotal role in supporting organisational change and ensuring that employees remain engaged throughout the process. Kotter (1996) introduced an 8-step change management model that encompasses creating urgency, developing a vision, communicating the vision, empowering employees, and anchoring change within the organisational culture. This model provides a structured approach to managing change and helps mitigate employee resistance. In practice, organisations implement various changes, including new technologies, restructuring, and updated working methods. HR departments are instrumental in facilitating these changes by offering training and development progr...